We have temporarily disabled the demo request feature
Like most small businesses, COVID affected us in an unprecedented way, and we continue to adapt. Bookmanager has seen a surge of support requests from our current user base that had to completely flip their businesses around in various ways throughout 2020. In addition to our regular support, a lot of stores have contacted us about using Bookmanager software and its integrated website. We are, however, a small team and take pride in providing quality and timely training and support. Our tried-and-true method of working with folks hands-on to get them up and running is our "secret sauce" for success.
What does this mean for you? We are grateful for the interest everyone has shown in Bookmanager, and we stand behind our product and our customer support. Rather than truncate or rush our on-boarding process, we are staying the course to ensure new users are getting the same quality of support and attention as the hundreds of stores that came before them. This approach also allows us to maintain our usual support channels for existing users, so whether you have been using Bookmanager for two months or twenty years, someone here will always be available to help. We choose quality over quantity, a value that is bedrock to both Bookmanager and our users.
As a result, the current wait list for bringing on new stores is now well into fall/winter of 2021. We are working on a first come first serve basis with the existing backlog of new stores. And we are suspending new demo requests until we get caught up.
If you have already requested a demo but have not been in recent contact, please contact us at firstname.lastname@example.org and we can provide the latest timeline.
Thank you for your understanding.