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Remote Support


Bookmanager Remote Support is an app that will allow you to give a specified Bookmanager support person permission to connect to your computer. Once connected, both you and one of our wizards can work interactively and assist you with technical support and advice. You must first contact our office by phone to ensure that someone is available to connect to your computer. They will then give you today's password, which should be entered above.

NOTE: We can only access your computer when you launch Remote Support and then double-click on the person who will be assisting you. At any time during a session you can disconnect us from your computer.

Remote Support is based on UltraVNC SingleClick, which is licensed under the GPLv2. The source code is available here, and is not required to run the program.